Thank you for visiting the Piaggio & C. S.p.A. website - store.vespa.com.
The Piaggio & C. S.p.A. online store (the “Store.vespa.com Online Store”) is a section of an e-commerce website managed by Triboo Digitale srl .
Triboo Digitale S.r.l. ("Triboo Digitale"), with registered office in Viale Sarca, 336 - 20126, Milan (MI) Italy, tax code, VAT number and Milan Register of Companies no. 02912880966, Share capital € 42,678.00, is only responsible for managing the sales and transactions at the Vespa Online Store, including management of product orders, sales and deliveries, return and warranty management and all other activities related to the sales of products via the Vespa Online Store.
To conduct such activities functional to the sale of products via the Vespa Online Store, Triboo Digitale processes user data such as name and surname, residence and information on credit cards used by users (such as first and last name of the card holder, card number, expiration date, security code), as Data Controller, in accordance with applicable privacy code.
All user data acquired by Piaggio & C. S.p.A. and Triboo Digitale are provided voluntarily by the user or legally acquired in accordance with the provisions below. For further information on the processing performed by Triboo Digitale on personal data of users who make purchases at the Vespa Online Store, please read the following.
Controller And Persons Responsible For The Processing Of Data
The Data Controllers are Piaggio & C. S.p.A. and Triboo Digitale (“the Data Controllers”), hence any communications may be sent to both Piaggio & C. S.p.A. via Rinaldo Piaggio 25 - 56025 Pontedera (PI); and to Triboo Digitale S.r.l. Viale Sarca, 336 - 20126, Milan, Fax +39.02 64741414; e-mail email@example.com. The persons responsible for the process involving the exercising of the rights granted to Data Subjects under art. 7 of the Privacy Code are currently Piaggio & C. S.p.A. and Triboo Digitale (“theChief Processors”), domiciled for the purpose at their registered offices.
Nature and type of data collected and processed. Scope and purpose of the processing
The processing of personal data of users who simply browse and consult the Site refers to standard navigation data, data whose transmission to the Site is implicit in the computerised systems used to manage the Site and the use of individual internet communication protocols. Navigation data include, without limitation, IP addresses or domain names of computers used by users to log on to the Site further to other parameters related to the type of software and computer operating systems used by users. Navigation data is not collected by the Data Controllers to be associated with users or identified parties, nevertheless, due to their nature, they could permit the identification of the user if processed and associated with data held by third parties. Navigation data is collected and processed by the Data Controllers for the sole purpose of drawing up statistics, and in a totally anonymous manner in relation to the access and use of the Site, and in order to monitor and improve the functions and contents of the Site itself. Navigation data are cancelled after being processed anonymously; in the event of any electronic crimes to the detriment of the Site, or realised via the Site, such data may be used to ascertain relative responsibility. Except for such hypothesis, the Chief Processors only store user navigation data temporarily for a maximum period of seven days, in accordance with all applicable regulations.
The Data Controllers also collect and process personal data voluntarily provided by users or otherwise acquired, also via third parties during its business activities. Personal Data can be provided spontaneously by the user, during interactions with the Site functions and when requesting services offered by the Site, when submitting requests for information or informational materials or when sending communications to the Data Controllers via the Site. We will also process personal data of users to enforce or defend a right in court and to fulfil all obligations foreseen by applicable laws, regulations and Community legislation.
With the consent of the user, which is free and optional, the Data Controllers shall also process the received data for purposes concerning the definition of individual and group profiles (profiling) and for marketing purposes, i.e. to send users newsletters, electronic mail (e-mail), text and mms messages, information and updates on products, special offers, exclusive sales, promotional campaigns, events and similar events organised by the Data Controllers or ones which they participate in, including invitations to such events. In any case, users will always have the right to oppose the processing of their personal data for e-mailing of promotional information; a special section will be included in every communication explaining how to oppose further processing of data and stop receiving promotional information and material. It is understood that profiling activities will under no circumstances be conducted using information acquired from Piaggio & C. S.p.A. product users via the Vespa Online Store.
A complete Information Note in accordance with the Privacy Code can be found in the specific sections of the Site where data is collected. Whenever necessary, the Data Controllers will request consent of users before processing personal data, un accordance with the Privacy Code.
Archiving of collected data
What are cookies?
Cookies must be enabled in order to be able to purchase products on the store.vespa.com Site. If you choose not to accept the cookies, you can still browse the Site and use it for reference purposes. Cookies are enabled by default by most browsers, we have nevertheless included a section after this paragraph with instructions on how to modify the settings of your cookies.
Please note that cookies will not damage your computer. We do not retain any personal data that can identify the user in the cookies we generate, for instance credit card details, but we use encrypted data collected by same to improve and ensure top quality browsing of our Site. For example, they can be useful for identifying and resolving errors, or for identifying relevant correlated products to be proposed to the user during navigation.
We have relationships with carefully selected and monitored suppliers, who may in turn, during your visits to the Site, activate cookies which can not however be used for remarketing purposes - in other words, not to promote products and services based on your interests.
We provide this information as part of our policy aimed at fully complying with all recent legislation requirements, and to guarantee our integrity and transparency concerning your privacy when you use our website. We are aware that you would expect nothing less from us than this, and please trust in the fact that we are working on further improvements on the subject of privacy and cookies on the Site.
You can find more information about cookies at: www.allaboutcookies.org www.youronlinechoices.eu and, to watch a video on cookies visit www.google.co.uk/ goodtoknow / data-on-the-web / cookies
Cookies can perform various functions, such as allowing you to navigate between different pages efficiently, remembering your preferences, and in general to improve the user's experience on websites.
The cookies used on this specific website have been classified on the basis of the categories referred to the ICC UK Cookies Guides. Please find below a list of all categories of cookies used on this website.
Strictly necessary cookies
These cookies are essential for you to move around the Site and to use its features, such as for instance access to restricted areas of the website. Without these cookies we can not provide the services you have requested, such as the shopping kart or e-billing.
Strictly necessary cookies are used to store a unique identifier in order to manage and identify users from all the other users visiting the Site at that same moment, and to provide the user with a consistent and accurate service.
Some examples include::
• Memorising previous actions (for example, entered text) when navigating back to a page in the same session;
• Management and passage of security tokens for different services within a website to identify the status of the visitor (e.g. registered or unregistered);
• Maintenance of tokens to use restricted areas of the website;
• Routing of customers towards specific service versions / applications, as may be necessary during a technical migration process;
These cookies can be first-party or third party, session or persistent cookies, their use is limited to the performance and improvement of the website features. These cookies collect information on how a visitor uses the Site, such as the pages visited. These cookies do not collect information that can identify you. All information collected by these cookies are aggregated in an anonymous form and are only used to improve the functionality of the Site.
Some examples include::
• Web Analytics, the collected data are solely limited to the use of the website by an operator, to manage the performance and structure of the Site. These cookies may be third-party cookies, but the information will be used solely by those assigned to publishing of the visited website;
• Affiliate tracking - cookies are used solely to allow affiliates to know that a visitor of a Site has visited a partner site at a later date and if such a visit resulted in the use or purchase of a product or service , including the details of the product and service purchased. Affiliate tracking cookies allow the affiliate to improve the efficacy of its own website;
• Error Handling - Measurement of errors that occur on a website, this function will usually support the improvement of services or claim management and will generally be strictly linked to web analytics;
• Testing of different website page structures - Tests on variations in the structure, normally using A/B or multivariate tests, to ensure that the site maintains a consist aspect for users during current and subsequent sessions.
On using Store.vespa.com, you agree that we can install these types of cookies on your electronic device.
These cookies can be first party, third party, session or persistent. These cookies are usually the result of a user action, but they can also be implemented when providing a service not specifically requested but simply offered to users. They can also be used to prevent a previously offered and rejected service from being proposed to the same user. Furthermore, these cookies allow the Site to remember user choices (such as user name, language, country of origin, etc ...). All information gathered by these cookies is anonymous and can not track user behaviour on other websites.
Some examples include:
• remembering the settings that a user has applied to a website such as layout, font size, preferences, colours, etc.;
• remembering a choice so that users are no longer requested to fill out a questionnaire.
• detect if a service has already been offered, such as for instance, offering a tutorial during subsequent visits to the website;
To provide information to allow access to an optional service such as the offer of a live chat session.
To fulfil a user request such as submitting a comment.
On using Store.vespa.com, you agree that we can install these types of cookies on your electronic device.
Most browsers accept cookies automatically, but you can also choose not to accept them. It is recommended not to disable this function, since this may prevent you from moving freely from page to page and enjoy all the features of the Site.
If you do not want your computer to receive and store cookies, you can modify the security settings of your browser (Internet Explorer, Google Chrome, Safari, etc..). In any case, please note that certain sections of our Site can only be used to their full capacity if your browser accepts cookies; otherwise you will not be able to add products to your kart or purchase them (for example). Accordingly, your decision to remove and not accept cookies may have a negative effect when browsing our Site
If you wish to change your cookies settings, using the settings of the various browsers, here are some brief instructions on how to do this in the four most popular browsers:
Microsoft Internet Explorer
Click the 'Tools' icon in the upper right corner and select 'Internet Options'. In the pop-up window select 'Privacy'. Here you can adjust the settings of your cookies.
Click the 'wrench' icon in the upper right corner and select 'Settings'. Now select “Under the hood" and change the settings in the 'Privacy' section.
From the pull-down menu in the upper left corner, select 'Options'. In the pop-up window select 'Privacy'. Here you can adjust the settings of your cookies.
From the pull-down menu in the upper right corner, select 'Preferences'. Select 'Security' and from here you can adjust the settings of your cookies.
Data processing features and methods
Personal data collected by the Data Controllers are mainly processed using automated, computer and electronic instruments with data logics and procedures strictly related to the aforementioned scope and purposes. Data can also be processed without the aid of electronic instruments, that is manually; in any case the data is only retained for the time necessary to fulfil the specific objectives pursued each time and in accordance with regulations in force to protect personal data, including security profiles and confidentiality obligations our activities comply with. We will process data in accordance with current legislation in terms of security in order to minimise the risk of destruction and loss, even accidental, of data, unauthorised access, unauthorised processing or that inconsistent with the purposes of data collection along with illegal or incorrect use of data, with particular but not exclusive reference to Annex B to the Privacy Code (Technical Regulations regarding minimum security measures). In addition, information systems and computer software programs are configured so as to minimise the use of personal and identifier data therefore such data are used only when necessary for specific processing purposes pursued each time.
Disclosure of personal data
The data will be accessible to our in-house and external staff designated to such processing activities in relation to the aforementioned scope and purposes and to the Chief Processer. The full list of the Designated Officers and the subjects to whom the data can be provided by request to the Data Controllers or Chief Processers.
Personal user data may be communicated to professionals, independent consultants, including associations, companies that provide technical and organisational services used by the Data Controllers in order to fulfil the aforementioned processing requirements, to third parties in case of mergers, acquisitions, disposal of companies or business branches and other extraordinary transactions, and any further recipients of communications provided for by applicable laws or regulations in force. To achieve the aforementioned processing scope and purposes, personal data may be disclosed to other Data Controllers group companies who will process the data according to applicable privacy laws and on the condition they are established within the European Union.
The above-mentioned parties who receive personal user data shall process them as Data Controllers, Chief Processors and Designated Officers, as is appropriate, for the same purposes stated above and in accordance with applicable privacy laws; they are only provided with the information strictly necessary to carry out their duties. It is understood that personal user data shall not be disclosed to third parties so that they can use them for their own promotional purposes and no data will be disseminated in any way.
Conferral of personal data
Except for what illustrated above in relation to the so-called navigation data, the transfer of data by the user is required to provide services and features requested by the user, such as registration on the Site and other features provided by the Site and its management, answers to user queries and sending of information and material requested by the user. The provision of personal user data is compulsory in order to exercise and defend one’s rights in court and fulfil the provisions of a legislative nature; should the user fail to provide personal data as provided for above, it will be impossible for the user to subscribe to the site and use other features provided by the Site, to receive services, the functions related to requests to Data Controllers and answers to the same, further to information and material requested from the Data Controllers.
The conferral of data by the user for profiling and marketing purposes, as specified above, is free and optional, failure to confer personal data by the user for profiling and marketing purposes does not prevent users from registering with the Site and other initiatives provided via the Site, from receiving services, the functions related to requests sent to Data Controllers and answers to the same, further to information and material requested from the Data Controllers.
Users are entitled to exercise, at any time, the rights granted by art. 7 of the Privacy Code, such as but not limited to, obtaining confirmation as to whether or not their personal data exists, the content and origin of the data, to verify its accuracy, request integration, updating, rectification, erasure, anonymisation or blocking of data processed in violation of the law. Furthermore, users can oppose the processing of their personal data for legitimate reasons.
In order to exercise their rights and for any inquiries or clarifications concerning the processing of personal data by the DC, users may contact the Data Processors, Triboo Digitale Srl, with registered office in Via Sarca 336 20126 Milano (MI), using the following numbers Tel: +39 02 64741401 e-mail: firstname.lastname@example.org or Piaggio & C. SpA., domiciled for the purpose in Via Rinaldo Piaggio 25-56025 Pontedera (PI), sending an e-mail at: email@example.com.
Welcome to www. store.vespa.com.
The processing of Personal Data of website users and consumers (jointly the "Users") will be performed in Italy and conducted in accordance with applicable European legislation and the Personal Data Protection Code (Legislative Decree 30 June 2003, No. 196 as amended), which governs the processing of personal data by anyone who resides or has a registered office in Italy. In accordance with the Italian Data Protection Code, Triboo Digitale (Triboo Digitale),with registered office in Milan, Viale Sarca 336 – 20126 Milan (MI) Italy, fiscal code, VAT no. and Milan Register of Companies registration number 02912880966 share capital € 42,678.00 and Piaggio & C. SpA with registered office in via Rinaldo Piaggio 25, 56025 Pontedera (PI) fiscal code 01551260506, VAT no 04773200011, Milan Register of Companies registration number 134077, share capital € 205.941.272,16 are the Data Controllers in charge of processing personal data relating to the e-commerce services and sales of products. The words "We", "Our" "Ours" used below will refer exclusively to the Data Controllers.
1. Our Data Protection policy
2. Who processes your personal data, how and for what purpose
Triboo Digitale – under Legislative Decree No. 196 of June 30, 2003 and subsequent amendments (Privacy Code) – is the Data Controller in charge of processing the personal data of store.vespa.com users, aimed at managing, finalising and executing commercial transactions involving the purchase of products via the same website ("Commercial Purposes"): Triboo Digitale therefore decides the scope and processing methods to be implemented and the tools to be used as far as security measures are concerned. For purely organisational and functional requirements, we have appointed some Chief Processers to manage store.vespa.com user Personal Data, for purposes strictly linked and related to the provision of services on store.vespa.com, including the sale of products. Where designated, the data processors shall be selected on acount of their experience, capabilities and reliability, thorough compliance with the provisions in force applying to processing as also related to security matters. Chief Processors process the Personal Data of store.vespa.com users following the instructions provided by Triboo Digitale. We periodically check that they have fulfilled their tasks and continue to provide sufficient guarantees of compliance with the provisions on the protection of personal data and relative requirements.
Please contact the Customer Care service for a complete list of those assigned to processing your Personal Data: firstname.lastname@example.org
In particular, to achieve our Commercial Purposes, and as part of the process when purchasing products on www-store.vespa.com, we collect Personal Data (e.g. name and surname, e-mail address, mailing address, credit card and bank details, telephone number) via the product order form available on the store.vespa.com site.
Personal Data are mainly processed in electronic format and in certain cases also in paper format, such as for instance, when the processing of personal data is necessary to prevent fraud on store.vespa.com.
Personal Data shall be retained in the form that allows you to be identified for the time strictly necessary for the purpose for which the data were collected and subsequently processed and, in any case within the limits foreseen by the laws in force. To ensure that Personal Data is always accurate and updated, pertinent and complete, you are asked to kindly advise us of any changes to the same sending us an e-mail at:email@example.com. Personal data shall not be disclosed to third parties for purposes not permitted by law or without your express consent.
In addition to companies assigned as Chief Processors, Personal data is made available to third parties, independent data processing controllers, for ancillary purposes related to the provision of services required by the user (for example, for purchase related transactions). For further details on this aspect, please consult paragraph 5 (Whom we disclose Personal Data to). You can at any time obtain an updated list of Chief Data Processors by sending a request to the following e-mail address: firstname.lastname@example.org.
In addition Personal data may be disclosed to police forces or judicial authorities, in accordance with the law in force and after receiving formal request by such entities, for example for anti-fraud investigations conducted by store.vespa.com.
Personal Data will also be accessible to Chief Data Processors as indicated in paragraph 2 and for the specific purposes listed therein. Your consent is not required for any of the above cases. Personal data will not be transferred abroad to Countries other than those belonging to the European Union, which do not guarantee a sufficient level of privacy protection. If the above should be necessary to achieve our Commercial Purposes, we will ensure that the transfer of Personal Data to Countries which do not belong to the European Union and do not guarantee adequate levels of protection, will only be implemented after such parties and Triboo Digitale have all signed specific contracts containing clauses for the protection of Personal Data, in accordance with applicable law and regulations.
The purposes for which Personal Data are processed shall be specifically disclosed each time in the Information Note text provided by Triboo Digitale to Users on the page where the same are requested to confer their Personal Data. It may occur that Triboo Digitale is required to process Personal Data of third parties notified directly by their users, for example if the user has purchased a product to be delivered to a friend, or when the subject that settles the payment for the purchased product is different from the person to whom it is delivered, or again, when a user wishes to a share a service or a product for sale on store.vespa.com with a friend.
3. What happens if you do not disclose your Personal Data to Triboo Digitale
Disclosure of Personal Data to Triboo Digitale and, in particular, personal data, your email address, your mailing address, your credit card / debit card and bank details and phone number, is required in order to fulfil our Commercial Purposes.
Refusal to disclose certain Personal Data necessary for such purposes to Triboo Digitale, may make it impossible for the same to complete all store.vespa.com purchase contract phases, and/or fulfil all obligations required by the laws and regulations in force. Failure to disclose certain Data can therefore, according to individual circumstances, constitute a legitimate and justified reason preventing the execution of the purchase contract on store.vespa.com.
On the other hand, conferral to Triboo Digitale of additional Personal Data, other than those which are compulsory, is optional and has no impact on the purchase of products on store.vespa.com .
Depending on circumstances, and where necessary each time, we will duly inform you of all aspects concerning compulsory or optional disclosure of Personal Data to Triboo Digitale. We will highlight the compulsory or optional aspects of the conferral of Personal Data, using a special character (*) on all information deemed compulsory, i.e. only on the Personal Data needed to purchase products on store.vespa.com.
Please note that failure to provide optional Personal Data shall not infer any form of obligation nor any disadvantage for our users.
4. To whom we disclose your Personal Data
Personal Data may be disclosed and made available to third party companies that provide specific services to Triboo Digitale, as Chief Data Processors or disclosed to other third parties - whose names will be specified each time, which process data independently for the sole purpose of executing the purchase contract for products on store.vespa.com (such as, for instance, to Global Collect, for the execution of remote electronic payment services, via credit card/debit card, should you decide to purchase a product on store.vespa.com) and only when such a purpose is not inconsistent with the purposes for which the Personal Data was collected and subsequently processed and, in any case, in full compliance with the laws in force.
No Personal Data shall be disclosed, assigned or otherwise transferred to third parties without informing users and obtaining their consent in advance, when required by law.
5. How we collect your on data store.vespa.com
Triboo Digitale collects Personal Data directly from its users and other information during the process of sending order forms to purchase products on the Website and execute e-commerce transactions. These data are processed by Triboo Digitale within the limits and objectives illustrated in the Information Note presented to users in the relative data collection section.
6. Security measures
To further protect and safeguard your Personal data, in addition to the monitoring and management of data guaranteed by Triboo Digitale, please ensure that you have installed suitable software devices and applications on your computer to ensure adequate protection during transmission of data over the network, both inbound and outbound (such as updated antivirus systems) and that your Internet service provider has taken appropriate measures to guarantee secure transmission of data over the network (such as firewalls and spam filters).
store.vespa.com uses automated personal data collection systems, such as cookies. A cookie is a device transmitted to the hard disk of internet users: it does not contain intelligible information but it allows linking between Internet users to their personal information (such as, for example, collection of User IP addresses and other information collected when browsing the website or user preferences expressed in the choice of services provided by the website and products purchased through the service) disclosed by the same on store.vespa.com .
Cookies are stored on our servers and no one can access the information contained therein. This information and data are collected directly and automatically from the web site. This information and data are then processed in anonymous form and grouped according to Commercial Purposes and the optimisation of services provided by store.vespa.com to meet the requirements and preferences of the website users. We have configured our cookies with respect to functions involving the selection of the nation, browsing the catalogue, online purchasing of products online and supplying of services reserved to registered users only. As you may be aware, each Internet browser allows you to delete cookies after each session. Your Internet browser contains instructions on how to perform the deletions procedure. Read through the relative sections for further information.
8. Compulsory processing
We wish to inform you that Triboo Digitale may process Personal Data, even without your consent, in certain cases provided by law, such as for instance when it is necessary to fulfil a legal obligation.
9. Rights to access Personal Data and other rights
You are always entitled to obtain from Triboo Digitale:
updating, rectification or integration of Personal Data;
b) erasure, anonymisation or blocking of Personal Data (that have been processed unlawfully), including data whose retention is necessary for the purpose for which they were collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
You are also entitled to oppose, totally or partially:
a) on legitimate grounds, to the processing of your Personal Data, even though they are relevant to the purpose of the collection;
b) to the processing of Personal Data concerning you, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
You are entitled to exercise your rights at any moment in time, within the terms and conditions of the law, sending such requests by e-mail to Triboo Digitale at the following address - email@example.com; we will respond to your mail as soon as possible.
10. Links to other websites
store.vespa.com provides links to these websites exclusively to assist users in their search and browsing activities and to facilitate links to other websites on the Internet. Posting of such links does not infer that Triboo Digitale recommends the use or browsing of these websites, nor any guarantee of their content, services or merchandise supplied and sold to Internet users.
If you wish to receive further information on how Triboo Digitale processes Personal Data, please send an e-mail to the following email address: firstname.lastname@example.org.
To receive further information and be updated on the rights and the regulations concerning the protection of persons in relation to the processing of Personal Data, please visit the website of the Authority for the Protection of Personal Data at www.garanteprivacy.it
12. Applicable law
The Code ensures that Personal Data are processed by respecting data subjects’ rights, fundamental freedoms and dignity, particularly with regard to confidentiality, personal identity and the right to Personal Data protection.
Piaggio & C. SpA Sede legale Viale Rinaldo Piaggio, 25 56025 Pontedera (PI) Tel. +39 0587.272111 P. Iva 01551260506
- Managed by Triboo Digitale s.r.l.
triboo digitale s.r.l., legal offices in Milan, Viale Sarca 336, Edificio 16, Italy, shared capital euro 42.678,00 entirely paid in, REA MI 1901658, VAT code and Registry of Businesses of Milan number 02912880966 - company subject to management and coordination activity of the parent company Triboo SpA, legal offices in Milan, Viale Sarca 336, Edificio 16, Italy, shared capital euro 10.000.000,00 entirely paid in, REA MI 1907817, VAT code and Registry of Businesses of Milan number 02800840965
This website uses third party profiling cookies to send you advertising and services in line with your preferences and to improve your shopping experience. For more information or to deny consent to all or some of the cookies, click here. By closing this banner or clicking on any element thereof, you provide your consent to the use of the cookies.